{"id":10,"date":"2023-09-10T13:11:27","date_gmt":"2023-09-10T13:11:27","guid":{"rendered":"http:\/\/bqeye.com\/?page_id=10"},"modified":"2026-02-20T19:41:50","modified_gmt":"2026-02-20T11:41:50","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/bqeye.com\/it\/refund-and-returns-policy\/","title":{"rendered":"Politica di rimborso e restituzione"},"content":{"rendered":"<style>\n  \/* Layout *\/\n  .rr-container { max-width: 1400px; margin: 0 auto; padding: 48px 16px; background-color: #f9fafb; }\n  .rr-inner { max-width: 1280px; margin: 0 auto; }\n  .rr-main { display: flex; flex-direction: column; gap: 32px; }\n\n  \/* Cards *\/\n  .rr-card { background-color: white; border-radius: 12px; padding: 24px; box-shadow: 0 1px 2px rgba(0,0,0,0.05); }\n  .rr-card-important-notice { background-color: #fff1f2; border: 2px solid #fda4af; } \/* Light rose for important notice *\/\n\n  \/* Headers *\/\n  .rr-header { display: flex; align-items: center; gap: 12px; margin-bottom: 24px; }\n  .rr-icon-box { display: flex; align-items: center; justify-content: center; width: 40px; height: 40px; border-radius: 8px; }\n  .rr-title { font-size: 20px; font-weight: 600; color: #111827; margin: 0; }\n  .rr-title-small { font-size: 16px; font-weight: 600; color: #111827; margin: 0 0 8px 0; }\n\n  \/* Text *\/\n  .text-heading { color: #111827; } \/* Very dark gray for headings *\/\n  .text-primary { color: #374151; } \/* Dark gray for main text *\/\n  .text-secondary { color: #6b7280; } \/* Medium gray for secondary text *\/\n  .rr-small { color: #6b7280; font-size: 14px; }\n\n  \/* Icons *\/\n  .rr-icon { width: 20px; height: 20px; }\n  .rr-icon-sm { width: 14px; height: 14px; }\n  .rr-check-icon { width: 20px; height: 20px; flex-shrink: 0; }\n  .rr-list-item { display: flex; align-items: start; gap: 12px; margin-bottom: 12px; }\n  .rr-list-item:last-child { margin-bottom: 0; }\n\n  \/* Accent Colors for text *\/\n  .text-accent-emerald { color: #059669; } \/* Green *\/\n  .text-accent-sky { color: #0284c7; } \/* Blue *\/\n  .text-accent-rose { color: #e11d48; } \/* Red *\/\n  .text-accent-indigo { color: #4f46e5; } \/* Indigo *\/\n  .text-accent-amber { color: #d97706; } \/* Amber *\/\n  .text-accent-orange { color: #ea580c; } \/* Orange *\/\n  .text-accent-red-strong { color: #b91c1c; } \/* Stronger red for notice *\/\n  .text-accent-danger { color: #dc2626; } \/* Danger red *\/\n  .text-accent-cyan { color: #06b6d4; } \/* Cyan *\/\n\n  \/* Background Colors for info boxes and icon boxes *\/\n  .bg-accent-emerald-light { background-color: #ecfdf5; } \/* Light green *\/\n  .bg-accent-sky-light { background-color: #f0f9ff; } \/* Light blue *\/\n  .bg-accent-rose-light { background-color: #fff1f2; } \/* Light red *\/\n  .bg-accent-indigo-light { background-color: #eef2ff; } \/* Light indigo *\/\n  .bg-accent-amber-light { background-color: #fffbeb; } \/* Light amber *\/\n  .bg-accent-orange-light { background-color: #fff7ed; } \/* Light orange *\/\n  .bg-accent-cyan-light { background-color: #f0f9ff; } \/* Light cyan *\/\n  .bg-gray-light { background-color: #f3f4f6; } \/* General light gray *\/\n\n  \/* Info Box Styles *\/\n  .rr-info-box { padding: 16px; border: 1px solid; border-radius: 8px; }\n  .rr-info-box.border-emerald { border-color: #a7f3d0; }\n  .rr-info-box.border-orange { border-color: #fed7aa; }\n  .rr-info-box.border-red { border-color: #fecaca; }\n\n  \/* List *\/\n  .rr-list { margin: 0; padding-left: 0; display: flex; flex-direction: column; gap: 12px; }\n  .rr-bullet-item { display: flex; align-items: start; gap: 8px; }\n\n  \/* Bullet point color *\/\n  .rr-bullet-point-indigo { color: #4f46e5; }\n  .rr-bullet-point-orange { color: #ea580c; }\n\n  \/* Steps *\/\n  .rr-steps { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 24px; }\n  .rr-step-box { border: 1px solid #e5e7eb; border-radius: 8px; padding: 20px; }\n  .rr-step-number { display: flex; align-items: center; justify-content: center; width: 28px; height: 28px; background-color: #111827; color: white; border-radius: 50%; font-size: 14px; font-weight: 600; flex-shrink: 0; }\n  .rr-step-list { margin: 0; padding-left: 0; display: flex; flex-direction: column; gap: 8px; }\n\n  \/* Contact *\/\n  .rr-contact { margin-top: 48px; text-align: center; }\n  .rr-contact-title { font-size: 20px; font-weight: 600; color: #111827; margin: 0 0 8px 0; }\n\n  \/* Specific overrides for the important notice card *\/\n  .rr-card-important-notice .rr-icon-box-strong-red { background-color: #dc2626; }\n  .rr-card-important-notice .rr-title-strong-red { color: #991b1b; }\n  .rr-card-important-notice .rr-text-strong-red { color: #b91c1c; }\n\n  \/* Responsive adjustments *\/\n  @media (max-width: 768px) {\n      .rr-steps {\n          grid-template-columns: 1fr; \/* Stack steps on smaller screens *\/\n      }\n  }\n<\/style>\n\n<div class=\"rr-container\">\n  <div class=\"rr-inner\">\n\n    <!-- Header -->\n    <div style=\"text-align: center; margin-bottom: 48px;\">\n      <div style=\"display: inline-flex; align-items: center; justify-content: center; width: 64px; height: 64px; background-color: #111827; border-radius: 50%; margin-bottom: 16px;\">\n        <img decoding=\"async\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/rotate-ccw.svg\" width=\"32\" height=\"32\" alt=\"Return\" style=\"--smush-placeholder-width: 32px; --smush-placeholder-aspect-ratio: 32\/32;filter: brightness(0) invert(1);\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\">\n      <\/div>\n      <h1 class=\"text-heading\" style=\"font-size: 30px; font-weight: 700; margin: 0 0 12px 0;\">Politica di restituzione e rimborso<\/h1>\n      <p class=\"text-secondary\" style=\"font-size: 16px; margin: 0 auto; max-width: 560px;\">\n        Scoprite il nostro processo di restituzione e rimborso per le lenti a contatto colorate.\n      <\/p>\n    <\/div>\n\n    <!-- Main Content -->\n    <div class=\"rr-main\">\n\n      <!-- 30-Day Return Policy -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-emerald-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/clock.svg\" alt=\"Clock\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Politica di restituzione di 30 giorni<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n          Offriamo un <strong>Politica di restituzione di 30 giorni<\/strong> per tutti i prodotti non aperti e non utilizzati. Se non siete completamente soddisfatti del vostro acquisto, potete restituirlo entro 30 giorni dalla data di consegna.\n        <\/p>\n        <div class=\"rr-info-box bg-accent-emerald-light border-emerald\">\n          <p class=\"text-accent-emerald\" style=\"font-size: 14px;\">\n            <strong>Importante:<\/strong> A causa delle norme igieniche, le lenti a contatto aperte o usate non possono essere restituite o sostituite.\n          <\/p>\n        <\/div>\n      <\/div>\n\n      <!-- Return Conditions -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-sky-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/package.svg\" alt=\"Package\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Condizioni di restituzione<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n          Per poter effettuare un reso, l'articolo deve soddisfare le seguenti condizioni:\n        <\/p>\n        <ul class=\"rr-list\">\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Il prodotto deve essere nella sua confezione originale e non aperto.<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Tutti i sigilli e le etichette di sicurezza devono essere intatti.<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Il prodotto deve essere inutilizzato e nelle stesse condizioni in cui \u00e8 stato ricevuto.<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">\u00c8 necessaria una prova d'acquisto (numero d'ordine o ricevuta).<\/span>\n          <\/li>\n        <\/ul>\n      <\/div>\n\n      <!-- Non-Returnable Items -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-rose-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/x-circle.svg\" alt=\"X\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Articoli non restituibili<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n          I seguenti articoli non possono essere restituiti o sostituiti:\n        <\/p>\n        <ul class=\"rr-list\">\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/x-circle.svg\" alt=\"X\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Lenti a contatto aperte o usate<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/x-circle.svg\" alt=\"X\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Prodotti con sigilli danneggiati o rotti<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/x-circle.svg\" alt=\"X\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Articoli privi dell'imballaggio originale o degli accessori<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/x-circle.svg\" alt=\"X\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Articoli in saldo o prodotti in vendita finale<\/span>\n          <\/li>\n        <\/ul>\n      <\/div>\n\n      <!-- How to Initiate a Return -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-indigo-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/rotate-ccw.svg\" alt=\"Refresh\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Come avviare una restituzione<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 24px;\">\n          Per avviare una restituzione o un cambio, si prega di contattare il nostro servizio clienti. Vi fornir\u00e0 istruzioni dettagliate e vi assister\u00e0 durante la procedura.\n        <\/p>\n        <div class=\"rr-steps\">\n          <div class=\"rr-step-box\">\n            <h3 class=\"rr-title-small text-heading\" style=\"display: flex; align-items: center; gap: 8px; margin-bottom: 12px;\">\n              <span class=\"rr-step-number\">1<\/span>\n              Contattare il Servizio Clienti\n            <\/h3>\n            <ul class=\"rr-step-list rr-small\">\n              <li class=\"rr-bullet-item\">\n                <span class=\"rr-bullet-point-indigo\">\u2022<\/span>\n                <span>Contattate il nostro servizio clienti.<\/span>\n              <\/li>\n              <li class=\"rr-bullet-item\">\n                <span class=\"rr-bullet-point-indigo\">\u2022<\/span>\n                <span>Indicare il numero d'ordine e i dettagli dell'articolo o degli articoli che si desidera restituire o sostituire.<\/span>\n              <\/li>\n              <li class=\"rr-bullet-item\">\n                <span class=\"rr-bullet-point-indigo\">\u2022<\/span>\n                <span>Il nostro team vi guider\u00e0 attraverso le fasi specifiche e vi fornir\u00e0 tutti i moduli necessari o le istruzioni per la spedizione.<\/span>\n              <\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Refund Process -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-amber-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/clock.svg\" alt=\"Clock\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Processo di rimborso<\/h2>\n        <\/div>\n        <div style=\"display: flex; flex-direction: column; gap: 16px;\">\n          <div>\n            <h3 class=\"rr-title-small text-heading\">Calendario dei rimborsi<\/h3>\n            <p class=\"text-primary\">\n              Una volta ricevuti gli articoli restituiti e verificate le loro condizioni, il rimborso sar\u00e0 processato entro <strong>5-7 giorni lavorativi<\/strong>.\n            <\/p>\n          <\/div>\n          <div>\n            <h3 class=\"rr-title-small text-heading\">Metodo di rimborso<\/h3>\n            <p class=\"text-primary\">\n              I rimborsi vengono riaccreditati sul metodo di pagamento originale. Se il metodo di pagamento non \u00e8 pi\u00f9 valido, verr\u00e0 emesso un credito di negozio.\n            <\/p>\n          <\/div>\n          <div>\n            <h3 class=\"rr-title-small text-heading\">Notifica della banca<\/h3>\n            <p class=\"text-primary\">\n              Dopo l'elaborazione del rimborso, la banca potrebbe richiedere del tempo aggiuntivo per l'accredito sul conto. Si prega di attendere 3-5 giorni lavorativi per la visualizzazione dell'accredito.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Out of Stock \/ Shortage -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-orange-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/file-text.svg\" alt=\"File\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Esaurito \/ carenza<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n          Occasionalmente, alcuni prodotti potrebbero essere esauriti. Se il vostro ordine contiene articoli esauriti, riceverete una notifica di carenza con la spedizione.\n        <\/p>\n        <div style=\"display: flex; flex-direction: column; gap: 16px;\">\n          <div>\n            <h3 class=\"rr-title-small text-heading\">Cosa fare<\/h3>\n            <p class=\"rr-small\" style=\"margin-bottom: 12px;\">\n              Si prega di contattare il nostro servizio clienti per organizzare un cambio o un rimborso per gli articoli esauriti.\n            <\/p>\n          <\/div>\n          <div class=\"rr-info-box bg-accent-orange-light border-orange\">\n            <h3 class=\"rr-title-small text-accent-orange\">Calcolo del rimborso<\/h3>\n            <ul class=\"rr-step-list rr-small\">\n              <li class=\"rr-bullet-item\">\n                <span class=\"rr-bullet-point-orange\">\u2022<\/span>\n                <span>L'importo del rimborso viene calcolato in base alla <strong>quantit\u00e0 effettiva del prodotto<\/strong> consegnato<\/span>\n              <\/li>\n              <li class=\"rr-bullet-item\">\n                <span class=\"rr-bullet-point-orange\">\u2022<\/span>\n                <span><strong>Gli importi degli sconti non sono inclusi<\/strong> nel calcolo del rimborso<\/span>\n              <\/li>\n              <li class=\"rr-bullet-item\">\n                <span class=\"rr-bullet-point-orange\">\u2022<\/span>\n                <span>Il rimborso viene calcolato in base alla <strong>rapporto tra l'importo del pagamento e il valore totale del prodotto<\/strong><\/span>\n              <\/li>\n            <\/ul>\n            <p class=\"rr-small text-accent-orange\" style=\"margin-top: 12px; font-style: italic;\">\n              Il nostro servizio clienti fornir\u00e0 una chiara ripartizione del calcolo del rimborso per la vostra revisione.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Damaged or Defective Products -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-rose-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/alert-triangle.svg\" alt=\"Alert\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Prodotti danneggiati o difettosi<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n          Se ricevete un prodotto danneggiato o difettoso, contattateci immediatamente. Provvederemo alla sostituzione o al rimborso completo senza alcun costo aggiuntivo.\n        <\/p>\n        <div class=\"rr-info-box bg-accent-rose-light border-red\">\n          <p class=\"text-accent-rose\" style=\"font-size: 14px;\">\n            <strong>Importante:<\/strong> Si prega di segnalare eventuali articoli danneggiati o difettosi entro <strong>48 ore<\/strong> della consegna e, se possibile, includere foto del danno.\n          <\/p>\n        <\/div>\n      <\/div>\n\n      <!-- Exchange Policy -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-accent-cyan-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/package.svg\" alt=\"Package\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Politica di scambio<\/h2>\n        <\/div>\n        <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n          I prodotti non aperti e non utilizzati possono essere sostituiti entro il termine di 30 giorni. \u00c8 possibile sostituire il prodotto con uno di colore, potenza o stile diverso.\n        <\/p>\n        <p class=\"text-primary\">\n          Per richiedere un cambio, seguire la stessa procedura di restituzione e selezionare 'Cambio' come motivo della restituzione. Durante la procedura sar\u00e0 possibile scegliere il prodotto sostitutivo.\n        <\/p>\n      <\/div>\n\n      <!-- Important Refund Notice -->\n      <div class=\"rr-card rr-card-important-notice\">\n        <div style=\"display: flex; align-items: start; gap: 16px;\">\n          <div class=\"rr-icon-box-strong-red\" style=\"display: flex; align-items: center; justify-content: center; width: 48px; height: 48px; border-radius: 50%; flex-shrink: 0;\">\n            <img decoding=\"async\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/alert-triangle.svg\" width=\"24\" height=\"24\" alt=\"Alert\" style=\"--smush-placeholder-width: 24px; --smush-placeholder-aspect-ratio: 24\/24;filter: brightness(0) invert(1);\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\">\n          <\/div>\n          <div>\n            <h2 class=\"rr-title-strong-red\" style=\"font-size: 18px; font-weight: 700; margin-bottom: 12px;\">Importante avviso di rimborso<\/h2>\n            <p class=\"rr-text-strong-red\" style=\"margin-bottom: 8px;\">\n              <strong>Non richiedere il rimborso direttamente con PayPal o con la carta di credito.<\/strong>, in quanto ci\u00f2 comporter\u00e0 ulteriori spese di elaborazione per noi.\n            <\/p>\n            <p class=\"rr-text-strong-red\" style=\"margin-bottom: 8px;\">\n              Contattate sempre prima il servizio clienti, che si occuper\u00e0 di gestire la situazione in modo adeguato.\n            <\/p>\n            <p class=\"text-accent-danger\" style=\"margin-top: 12px; font-weight: 500;\">\n              Grazie per il vostro sostegno e la vostra comprensione!\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n\n      <!-- Return Shipping Costs -->\n      <div class=\"rr-card\">\n        <div class=\"rr-header\">\n          <div class=\"rr-icon-box bg-gray-light\">\n            <img decoding=\"async\" class=\"rr-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/package.svg\" alt=\"Package\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n          <\/div>\n          <h2 class=\"rr-title text-heading\">Spese di spedizione per la restituzione<\/h2>\n        <\/div>\n        <ul class=\"rr-list\">\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Spedizione di ritorno gratuita per articoli difettosi o danneggiati<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Spedizione di ritorno gratuita per i cambi<\/span>\n          <\/li>\n          <li class=\"rr-list-item\">\n            <img decoding=\"async\" class=\"rr-check-icon lazyload\" data-src=\"https:\/\/cdn.jsdelivr.net\/npm\/lucide-static\/icons\/check-circle.svg\" alt=\"Check\" style=\"opacity: 0.5;\" title=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\">\n            <span class=\"text-secondary\">Il cliente \u00e8 responsabile delle spese di spedizione per le restituzioni dovute a preferenze personali.<\/span>\n          <\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n\n    <!-- Contact -->\n    <div class=\"rr-card rr-contact\">\n      <h2 class=\"rr-contact-title text-heading\">Domande sulla restituzione?<\/h2>\n      <p class=\"text-primary\" style=\"margin-bottom: 16px;\">\n        Il nostro servizio clienti \u00e8 a disposizione per rispondere a qualsiasi domanda relativa ai resi. Contattateci per ricevere assistenza.\n      <\/p>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2753,"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/pages\/10\/revisions\/2753"}],"wp:attachment":[{"href":"https:\/\/bqeye.com\/it\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}